Privacy Policy

This Privacy Policy explains how Olosera Limited ("Olosera", "we", "us", or "our") collects, uses, shares, and otherwise processes personal data of visitors to our corporate website at https://olosera.limited/ (the "Website"), including individuals who contact us through the Website, subscribe to our communications, or otherwise interact with us in connection with our business (collectively, the "Services").

This Privacy Policy applies to the Website and to our general corporate communications. It does not govern the separate mobile applications published by Olosera Limited (including, without limitation, KeepClean), each of which is governed by its own, application-specific privacy policy available within the relevant application and on the applicable app store listing. Where there is a conflict between this Privacy Policy and an application-specific privacy policy regarding the use of a particular application, the application-specific privacy policy prevails.

For the purposes of this Privacy Policy, "personal information" or "personal data" means any information that identifies, relates to, or could reasonably be linked with you and/or your household.

Changes to this Privacy Policy will be posted on this page. Please check back periodically for updates about our privacy practices.

BY USING THE WEBSITE, YOU CONFIRM THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this confirmation, you must not use the Website.

Any translation from the English version is provided for your convenience only. In the event of any difference in meaning or interpretation between the English language version of this Privacy Policy and any translation, the English language version will prevail. The original English text shall be the sole legally binding version.

"GDPR" means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

"EEA" includes all current member states of the European Union and the European Economic Area.

"Process", in respect of personal data, includes to collect, store, and disclose to others.

Table of Contents

  1. Personal Data Controller
  2. Categories of Personal Data We Collect
  3. For What Purposes We Process Personal Data
  4. Under What Legal Bases We Process Your Personal Data (Applies Only to EEA-Based Users)
  5. With Whom We Share Your Personal Data
  6. How You Can Exercise Your Privacy Rights
  7. Age Limitation
  8. International Data Transfers
  9. Changes to This Privacy Policy
  10. U.S. States Privacy Notice
  11. Data Retention
  12. Data Security
  13. Contact Us

1. Personal Data Controller

Olosera Limited, a company registered under the laws of Cyprus, residing at Ezekia Papaioannou 14, Office 101, 1075 Nicosia, Cyprus, is the controller of your personal data collected through the Website.

2. Categories of Personal Data We Collect

We collect data you give us voluntarily (for example, when you fill out a contact form, subscribe to our newsletter, or otherwise reach out to us). We also collect data automatically when you visit the Website (for example, your IP address, device type, and browsing behaviour).

2.1. Data We Receive Directly From You

2.1.1. Identifiers. When you contact us through the Website (for example, via a contact form, a "request a demo" form, or by email), we may ask you to provide us with your name, email address, company name, and/or phone number. You do not have to give this data to us in order to browse the Website; it is required only when you wish to contact us, request information, or subscribe to our communications.

2.1.2. Feedback and Communications. You may also provide us with information when you communicate with us, including any messages, attachments, or screenshots that you or we believe would assist in resolving an inquiry.

2.1.3. Newsletter and Marketing Sign-Up. If you subscribe to receive news or updates from us, we collect your email address (and, where provided, your name) for that purpose.

2.2. Data We Collect Automatically

2.2.1. Data About How You Found Us. We collect data about your referring URL (that is, the website or platform from which you arrived at our Website, including links from search engines, social media, or advertisements).

2.2.2. Device and Location Data. We collect data from your device and browser when you visit the Website. Examples of such data include: language settings, IP address, approximate geographic location (country/region), time zone, device type and model, browser type and version, operating system, and Internet service provider.

2.2.3. Usage Data. We record how you interact with the Website. For example, we log the pages you visit, the links you click, how long you spend on the Website, and the actions you take (such as submitting a contact form).

2.2.4. Cookies and Similar Tracking Technologies. We and our partners use cookies, pixels, and similar tracking technologies to operate the Website, remember your preferences, measure performance, and serve relevant advertising. Cookies are small text files placed on your device. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of the Website. We use the following categories of cookies and similar technologies:

3. For What Purposes We Process Your Personal Data

We process your personal data:

3.1. To Operate and Maintain the Website

This includes enabling you to browse the Website in a seamless manner and preventing or addressing technical issues. To host the Website and enable it to operate, we use third-party hosting and infrastructure providers (such as Amazon Web Services). To learn more, please visit the AWS Privacy Notice.

3.2. To Respond to Inquiries and Provide Support

We process your personal data to respond to your requests for information, support, or any other communication you initiate through the Website (for example, via a contact form or email). For this purpose, we may use ticketing or customer-support tools such as Zendesk to track, prioritize, and resolve your requests. To learn more, please visit Zendesk's Privacy Policy.

3.3. To Communicate With You

If you have subscribed to our newsletter or otherwise consented to receive communications, we may send you updates about Olosera Limited, our products, and relevant news. To manage or automate such communications, we may use tools such as Reteno (a product of eSputnik). To learn more, please visit eSputnik's Policy. If you no longer wish to receive marketing communications from us, you can unsubscribe using the instructions provided in the footer of such communications, or by contacting us at info@olosera.limited.

3.4. To Analyze and Improve the Website

This helps us understand how visitors interact with the Website, identify technical issues, and improve content and navigation. We use Google Analytics and Google Tag Manager to monitor and analyze usage of the Website. To learn more, please read Google's Privacy & Terms.

We may also use Facebook Analytics and the Facebook Pixel to understand how visitors interact with our Website coming from Facebook-related sources, and to measure the effectiveness of our marketing campaigns. To learn more about Facebook's approach to data, please read Facebook's Privacy Policy.

3.5. To Promote Our Products and Personalize Advertising

We and our advertising partners, including Facebook and Google, may use data collected through cookies and similar technologies to tailor advertising about Olosera Limited and its applications, and to measure the performance of our advertising campaigns across the web and on social media platforms.

How to opt out of or influence personalized advertising:

3.6. To Enforce Our Terms and Prevent Fraud

We use personal data to enforce our agreements and contractual commitments, and to detect, prevent, and combat fraud or misuse of the Website. As a result of such processing, we may share your information with others, including law enforcement agencies, where a dispute or suspected unlawful activity arises.

3.7. To Comply With Legal Obligations

We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data through available legal means.

4. Under What Legal Bases We Process Your Personal Data (Applies Only to EEA-Based Users)

In this Section, we let you know what legal basis we use for each particular purpose of processing. For more information on a particular purpose, please refer to Section 3. This Section applies only to EEA-based users.

We process your personal data under the following legal bases:

4.1. Your consent

In particular, for the use of non-essential cookies and similar tracking technologies, and for sending you marketing communications where consent is the applicable basis under local law.

4.2. To take steps prior to, or to perform, a contract with you

Under this legal basis, we respond to your inquiries and provide you with the information or support you request.

4.3. For our (or others') legitimate interests

Unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data. We rely on legitimate interests:

Where we process your information based on legitimate interests, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons. To exercise your right to object, please see Section 6 of this Privacy Policy.

4.4. To comply with legal obligations

Including, but not limited to, responding to requests by government or law enforcement authorities conducting an investigation.

5. With Whom We Share Your Personal Data

We share information with third parties that help us operate, provide, improve, and market the Website and our Services. The types of third parties we share information with include, in particular:

5.1. Service Providers

We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions, including:

5.2. Law Enforcement Agencies and Other Public Authorities

We may use and disclose personal data to enforce our Terms and Conditions of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.

5.3. Third Parties as Part of a Merger or Acquisition

As we develop our business, we may buy or sell assets or business offerings. Information about Website visitors is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g., a parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

5.4. Affiliates

We may share your personal information with our partner organizations that are part of our corporate group – these are companies that are owned by, own, or are jointly owned with us. These partner organizations will use the information in ways that align with this Privacy Policy.

6. How You Can Exercise Your Privacy Rights

To be in control of your personal data, you have the following rights:

When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases, we may be legally required to keep some of the data for a certain time; in such an event, we will fulfill your request after we have complied with our obligations.

Additional information for EEA-based users:

If you are based in the EEA, you have the following rights in addition to the above:

7. Age Limitation

We do not knowingly process personal data from persons under 16 years of age. If you are under 16, do not use or provide any information to or through the Website.

If you learn that anyone younger than 16 has provided us with personal data, please contact us at info@olosera.limited. We are not liable for any damages that may result from a visitor's misrepresentation of age.

8. International Data Transfers

We may transfer personal data to countries other than the country in which the data was originally collected in order to provide the Services and for the purposes indicated in this Privacy Policy. If these countries do not have the same data protection laws as the country in which you initially provided the information, we deploy special safeguards.

In particular, if we transfer personal data originating from the EEA to countries without an adequate level of data protection, we use one of the following legal bases: (i) Standard Contractual Clauses approved by the European Commission, or (ii) European Commission adequacy decisions about certain countries.

9. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through the Website or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Website after those changes become effective, you agree to be bound by the revised Privacy Policy.

10. U.S. States Privacy Notice

Applicability

If you reside in a state that has enacted consumer privacy laws, this section applies to you. This U.S. States Privacy Notice ("Notice") supplements our Privacy Policy and provides disclosures required by laws in states such as, for example, California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia.

This Notice is designed to supplement our Privacy Policy to ensure compliance with state-specific laws and applies to the collection, use, and sharing of your Personal Information through the Website. For California residents, this also serves as our California Notice at Collection.

The definition of "Personal Information" may vary by state law. Generally, it refers to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

10.1. Categories of Personal Information We Collect and For What Purposes

The table below outlines the categories of Personal Information we collect through the Website, along with the purposes of such collection. For more details, refer to other sections of this Privacy Policy.

Category Examples Purpose of Collection
Identifiers Name, email address, phone number. To respond to inquiries and provide support. To communicate with users, including marketing communications (where opted in).
Geolocation IP address, country, and/or region. To operate and maintain the Website. To improve user experience.
Internet or other electronic network activity information Pages visited, links clicked, browsing behaviour on the Website (Usage Data). To improve user experience. To serve and measure ads. To conduct analytics for Website improvement.
Inferences drawn from any of the above categories Inferences used solely to determine how visitors use the Website. To improve user experience and content of the Website.

We may also process de-identified data, ensuring it cannot reasonably be linked back to you. We commit to maintaining and using de-identified data responsibly and will not attempt to re-identify such data unless required to validate our de-identification measures.

10.2. What Personal Information We Share

Certain state privacy laws, such as those in California, require us to disclose the categories of Personal Information that we have shared with third parties for business purposes over the past 12 months. During this period, we have disclosed all categories of Personal Information outlined in Section 10.1 for business purposes. For example, we may share IP addresses with service providers that assist us with analytics and Website performance monitoring.

Some U.S. states grant residents the right to opt out of sharing their Personal Information with third parties in exchange for valuable consideration (which may be classified as a "sale" or "share" under state privacy laws, even if no monetary transaction occurs). If you reside in one of these states and would like to limit the disclosure of your Personal Information to third parties for advertising or marketing purposes, please refer to Section 10.4 below.

10.3. Your Privacy Rights Under State Laws

Your Right Description
Right to Know You may be entitled to receive information regarding the categories of Personal Information we collected, the sources from which we collected it, the purposes for collection and sharing, and the categories of third parties to whom it was disclosed in the 12 months preceding your request.
Right to Access You have the right to request access to the specific pieces of personal information we have collected about you in the 12 months preceding your request.
Right to Delete You have the right to request that we delete the personal information we have collected from you, subject to applicable legal exceptions.
Right to Correct You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out of Sales, Sharing, and Targeted Advertising You may have the right to opt out of the "sale" or "sharing" of your personal information and its use for targeted advertising.
Right to Data Portability You can request a copy of your personal data in a structured, portable format.
Right to Non-Discrimination You have the right to exercise your privacy rights without fear of discrimination.
Right to Withdraw Consent Where applicable, you have the right to withdraw your consent for data collection and sharing.

To exercise any of these rights, submit a request to info@olosera.limited.

Verification

To ensure that we properly handle the requests you make regarding your rights, we are required to verify those requests. Depending on the type of request, this may include your email address, the date of your last interaction with us, or other information that will reasonably identify you. We may also ask you for additional proof of identity, if necessary.

Right to Appeal

If we deny your request, you may have the right to appeal our decision. To do so, please contact us and explain your concerns. If you are dissatisfied with the result of the appeal, you may escalate the matter by contacting the Attorney General's office in your state of residence.

Authorized Agents

If you are an authorized agent acting on behalf of a consumer, you may submit an opt-out, access, deletion, or correction request by contacting us. If you are making a request on behalf of a California resident, you may be required to submit proof of authorization, such as a valid power of attorney or written permission signed by the consumer, along with identity verification from the consumer.

California "Shine the Light" Law

California's Shine the Light law gives California residents the right to ask companies once a year what personal information they share with third parties for those third parties' direct marketing purposes. To obtain this information from us, please send an email to info@olosera.limited with "Request for California Privacy Information" in the subject line, along with your state of residence and email address in the body of your message.

10.4. Sales, Sharing, and Targeted Advertising

Privacy laws in some U.S. states broadly define the term "sale" to include the sharing of information via cookies, pixels, and similar tracking technologies for certain targeted advertising activities. We do not sell Personal Information for monetary compensation. However, when you visit the Website, we and our advertising partners may collect device data and behavioral insights through tracking technologies, which could be interpreted as a "sale" or "sharing" under state laws, even if no money is exchanged.

We do not knowingly engage in sales, sharing, or targeted advertising using the personal information of individuals under 18.

Category of Personal Information Disclosed Category of Third-Party Recipient
Identifiers (such as pseudonymous cookie IDs or IP address). Internet or other electronic network activity information (such as pages visited or links clicked on the Website). Advertising networks. Social networks.

You may opt out of sales, sharing, or targeted advertising by contacting us at info@olosera.limited. Your opt-out settings apply per device and browser. If you switch devices, clear cookies, or use a different browser, you may need to reapply your opt-out settings.

11. Data Retention

We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including operating the Website, responding to your inquiries, complying with our legal obligations, and enforcing our agreements). Personal information may be retained for longer if it becomes the subject of a legal claim or is otherwise relevant for litigation or other proceedings.

12. Data Security

We implement industry-standard technical and organizational measures designed to protect personal data collected through the Website against unauthorized access, alteration, disclosure, or destruction, including encryption in transit (HTTPS/TLS) and restricted access to systems that store personal data. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

13. Contact Us

You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning the Website and your personal data, please contact us at:

Olosera Limited
Ezekia Papaioannou 14, Office 101, 1075 Nicosia, Cyprus

Email: info@olosera.limited

Effective as of: 30 June 2026

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